People in organizations must have the ability to work in a team environment, such as workplace, community, charity, church, and academic study groups. Small groups are formed to communicate, face-to-face, in order to fulfill a common purpose and achieve a group goal. Over 90 percent of the Fortune 500 companies use decision-making groups in their daily operations. Whatever type of group one is involved in, members interact with each other to gain positive results. Team members must enhance their listening skills to learn, grow, and feel ou ....