Finally, after days of persuasion, Sam came to work with me. Sitting alone and reading can get old pretty fast. A best friend of three years is hardly ever bad company. She just started getting down the quarks of Swan Cleaners: learning cash register, how to tag clothes, and various mundane activities such as these. Sam’s third day on the job: “Pay attention! Open the drawer, hand me the money, and no one gets hurt.” Working in Dublin, Ohio, off a main road in the middle of suburbia, is the last place you should expect to have a robbery ....