"In a world burning with Internet fever, stands out as a high-tech chief who respects but is not thunderstruck by the network of networks' business implications" (Kerber 1). has a theory of zero-based thinking. He runs Computer Associates International Inc. A business applications and systems management software company founded in 1976 with headquarters located in Islandia, NY. In 1997, the revenues were an amazing total of $4.04 billion. To improve his company, he uses some techniques he developed himself. For instance, he trains each ....