Ralph Stayer's article was very interesting. It really made me believe that motivation is one of the keys to a successful company. After asking himself what needed to be done to achieve the goals he was looking for, he went out and accomplished them. He was looking to change his current business to a business where the employees would take on and share responsibilities for themselves. It was an uphill battle because the employee moral could have been much better. Ralph needed to motivate these employees desperately if his plan for change ....