Before a person can take any action to lead their followers, they must be able to recognize approximately where their followers are in the developmental cycle. To do this, he or she must watch closely the actions of his or her followers and determine to what degree their actions are being influenced dominantly by either confidence or competence. Once the leader knows the point of confidence vs. competence in his or her followers, he or she will know which factor to build on. When the leader feels they have successfully motivated their foll ....