The clock struck 6:02 marking the start of the most important day of my life. It was not the average Tuesday morning; it was the day of my big presentation. At 10:00 I was scheduled to present my ideas on the new Charmin bath tissue account. This was by far the largest account of our young advertising firm. The future of our firm depended on my performance. I had spent days preparing slides, models, and possible slogans. The only obstacle remaining was my presentation. However, this was easier said then done. I rolled out of bed and ....